Terms of Service
Last Updated: October 2026
At Gonzhu (accessible via https://gonzhu.com), we would rather you understand the agreement between us than skim past it. These terms explain how our online store works, what you can expect from us, and what we ask of you in return.
Buying a sweater or a pair of jeans online means trusting a store you cannot walk into, so we have tried to write these terms in plain language and to keep them consistent with every other policy on our site.
By using our website or placing an order, you agree to the terms below. If anything here is unclear, email us at [email protected] and we will be glad to help.
| Topic | In Brief |
|---|---|
| Who can order | Adults 18 or older shipping to a US address |
| What we sell | Ready-made knitwear and denim in men's and women's cuts |
| Prices | US dollars; we correct obvious listing errors before shipping |
| Payment | Through PayPal; card details never reach us |
| Governing law | State of Florida, Gadsden County |
1. Overview
These terms govern your use of https://gonzhu.com and every purchase made through it. They apply alongside the other policies linked throughout this page, which form part of the agreement.
2. About Gonzhu
Gonzhu stocks nineties-inspired knitwear and denim in men's and women's cuts and ships them from Chattahoochee, Florida. Our support team works by email, and our full contact details appear at the end of this page.
3. Eligibility
You must be at least 18 years old to place an order, or have the permission and supervision of a parent or guardian. Orders can be shipped only to addresses within the United States.
4. Products
Everything we sell is ready-made, stocked inventory, new with tags attached. We describe each piece and its sizing as accurately as we can, but colors on a screen can differ slightly from the garment in daylight, and knit textures vary a little from piece to piece. If something arrives noticeably different from its description, our Return & Refund Policy covers it.
5. Pricing
All prices are listed in US dollars. Prices can change without notice, but a change never affects an order you have already paid for. If a product is listed at an obviously wrong price because of a typing or system error, we will contact you before shipping and offer the correct price or a full refund.
6. Orders and Acceptance
Placing an order is an offer to buy. Your order confirmation email acknowledges that we received it, and the order is accepted when it ships. We may decline or cancel an order for stock, payment, or pricing reasons, and if we do, we explain why and refund it in full.
7. Payment and Billing
Payments are processed through PayPal, which accepts PayPal balances, debit cards, and credit cards as described in our Payment Methods. Your payment is authorized when you place the order. If a payment fails or is declined, no order is created and nothing is charged. If you dispute a charge with your bank, please write to us as well, and we will cooperate fully with PayPal and your issuer to resolve it.
8. Shipping
Shipping rates, the daily order cutoff, handling, and delivery estimates are set out in our Shipping Policy.
9. Returns and Cancellations
Returns, exchanges, and refunds are governed by our Return & Refund Policy. Changing or canceling an order is governed by our Cancel & Change Order Policy.
10. Acceptable Use
You agree not to use our website for anything unlawful, to interfere with its operation, to attempt to access accounts or data that are not yours, or to place orders using payment details you are not authorized to use.
11. Intellectual Property
The text, photographs, graphics, and design of our website belong to Gonzhu or are used with permission. How to report a concern about content on our site is explained in our DMCA & Intellectual Property Policy.
12. Third-Party Links
Our website may link to third-party sites such as carrier tracking pages or PayPal. We are not responsible for their content or practices, and their own terms apply when you use them.
13. Disclaimer of Warranties
To the extent permitted by law, our website and products are provided as is and as available, without warranties of any kind beyond those stated in our policies or required by law.
14. Limitation of Liability
To the extent permitted by law, Gonzhu is not liable for indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim is limited to the amount you paid for the order concerned.
15. Indemnification
You agree to indemnify Gonzhu against claims, losses, and expenses arising from your breach of these terms or your misuse of our website.
16. Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be handled by the state or federal courts located in Gadsden County, Florida.
17. Severability
If any part of these terms is found unenforceable, the remaining parts stay in full effect.
18. Changes to These Terms
We may update these terms from time to time. The month at the top of this page shows the latest revision, and changes apply only to orders placed after they appear here.
19. Contact
Questions about these terms, or about how one of them applies to your order, are welcome by email.
Gonzhu
Address: 424 Line St Apt E5, Chattahoochee, FL 32324, United States
Website: https://gonzhu.com
Email: [email protected]
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us, and for wearing something you can settle into.
Terms of Service
Last Updated: October 2026
At Gonzhu (accessible via https://gonzhu.com), we would rather you understand the agreement between us than skim past it. These terms explain how our online store works, what you can expect from us, and what we ask of you in return.
Buying a sweater or a pair of jeans online means trusting a store you cannot walk into, so we have tried to write these terms in plain language and to keep them consistent with every other policy on our site.
By using our website or placing an order, you agree to the terms below. If anything here is unclear, email us at [email protected] and we will be glad to help.
| Topic | In Brief |
|---|---|
| Who can order | Adults 18 or older shipping to a US address |
| What we sell | Ready-made knitwear and denim in men's and women's cuts |
| Prices | US dollars; we correct obvious listing errors before shipping |
| Payment | Through PayPal; card details never reach us |
| Governing law | State of Florida, Gadsden County |
1. Overview
These terms govern your use of https://gonzhu.com and every purchase made through it. They apply alongside the other policies linked throughout this page, which form part of the agreement.
2. About Gonzhu
Gonzhu is an online store for nineties-inspired knitwear and denim in men's and women's cuts, registered at the address shown in the contact details at the end of this page. Our support team works by email.
3. Eligibility
You must be at least 18 years old to place an order, or have the permission and supervision of a parent or guardian. Orders can be shipped only to addresses within the United States.
4. Products
Everything we sell is ready-made, stocked inventory, new with tags attached. We describe each piece and its sizing as accurately as we can, but colors on a screen can differ slightly from the garment in daylight, and knit textures vary a little from piece to piece. If something arrives noticeably different from its description, our Return & Refund Policy covers it.
5. Pricing
All prices are listed in US dollars. Prices can change without notice, but a change never affects an order you have already paid for. If a product is listed at an obviously wrong price because of a typing or system error, we will contact you before shipping and offer the correct price or a full refund.
6. Orders and Acceptance
Placing an order is an offer to buy. Your order confirmation email acknowledges that we received it, and the order is accepted when it ships. We may decline or cancel an order for stock, payment, or pricing reasons, and if we do, we explain why and refund it in full.
7. Payment and Billing
Payments are processed through PayPal, which accepts PayPal balances, debit cards, and credit cards as described in our Payment Methods. Your payment is authorized when you place the order. If a payment fails or is declined, no order is created and nothing is charged. If you dispute a charge with your bank, please write to us as well, and we will cooperate fully with PayPal and your issuer to resolve it.
8. Shipping
Shipping rates, the daily order cutoff, handling, and delivery estimates are set out in our Shipping Policy.
9. Returns and Cancellations
Returns, exchanges, and refunds are governed by our Return & Refund Policy. Changing or canceling an order is governed by our Cancel & Change Order Policy.
10. Acceptable Use
You agree not to use our website for anything unlawful, to interfere with its operation, to attempt to access accounts or data that are not yours, or to place orders using payment details you are not authorized to use.
11. Intellectual Property
The text, photographs, graphics, and design of our website belong to Gonzhu or are used with permission. How to report a concern about content on our site is explained in our DMCA & Intellectual Property Policy.
12. Third-Party Links
Our website may link to third-party sites such as carrier tracking pages or PayPal. We are not responsible for their content or practices, and their own terms apply when you use them.
13. Disclaimer of Warranties
To the extent permitted by law, our website and products are provided as is and as available, without warranties of any kind beyond those stated in our policies or required by law.
14. Limitation of Liability
To the extent permitted by law, Gonzhu is not liable for indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim is limited to the amount you paid for the order concerned.
15. Indemnification
You agree to indemnify Gonzhu against claims, losses, and expenses arising from your breach of these terms or your misuse of our website.
16. Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be handled by the state or federal courts located in Gadsden County, Florida.
17. Severability
If any part of these terms is found unenforceable, the remaining parts stay in full effect.
18. Changes to These Terms
We may update these terms from time to time. The month at the top of this page shows the latest revision, and changes apply only to orders placed after they appear here.
19. Contact
Questions about these terms, or about how one of them applies to your order, are welcome by email.
Gonzhu
Address: 424 Line St Apt E5, Chattahoochee, FL 32324, United States
Website: https://gonzhu.com
Email: [email protected]
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us, and for wearing something you can settle into.