Privacy Policy
Last Updated: October 2026
At Gonzhu (accessible via https://gonzhu.com), your personal information is used for one purpose: getting your order to you and looking after you afterward. This page explains what we collect, why, and how you stay in control of it.
Ordering a cardigan should not mean handing your details to strangers, so we collect only what an online clothing order needs and share it only with the services that help us deliver it.
By using our website, you agree to the practices described below. If a privacy question is not answered here, email us at [email protected] and we will be glad to help.
| Privacy Point | In Brief |
|---|---|
| What we collect | Order, contact, and basic device information |
| Why | To fulfill orders, answer messages, and run the site |
| Selling your data | Never sold, rented, or traded |
| Payment details | Handled by PayPal, never stored by us |
| Your choices | Access, correct, delete, or unsubscribe anytime |
Information We Collect
- Contact and order details: your name, email address, shipping and billing address, and the items you order.
- Messages: anything you send us through our contact form or by email.
- Device information: IP address, browser type, device type, and pages visited, collected automatically when you use the site.
We do not receive or store your full card number. Payment details are entered directly with PayPal.
How We Use Your Information
We use your information to process and ship orders, send order and shipping emails, handle returns, answer your messages, prevent fraud, improve the website, and meet legal obligations. We never sell, rent, or trade your personal information.
How We Share Your Information
- PayPal: to process your payment securely.
- Carriers (USPS, UPS, FedEx): your name and address, so they can deliver your parcel.
- Service providers: website hosting, email, and analytics providers, bound by confidentiality.
- Authorities: when the law requires it.
- A successor business: if Gonzhu is ever sold or merged, under the same protections.
Cookies
We use cookies to keep your cart working and to understand how the site is used. Details and instructions for managing them are in our Cookie Policy.
How Long We Keep It
Order records are kept for 7 years for tax and accounting purposes. Contact-form messages and general emails are kept for 12 months and then deleted.
How We Protect It
Our website uses SSL encryption, and access to customer information is limited to the people who need it to fulfill your order. No system is completely secure, but we take reasonable technical and organizational steps to protect what you share with us.
Your Rights
You can ask to see the personal information we hold about you, correct it, or have it deleted, subject to records we must keep by law. Email us with your request and we will respond within a reasonable timeframe.
Marketing Emails
We send marketing emails only if you opt in. Every one of them includes an unsubscribe link, and unsubscribing never affects emails about an order you have placed.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.
Third-Party Links
Links to carrier or payment sites take you to services with their own privacy practices, which we encourage you to review.
Changes to This Policy
When we update this policy, the month at the top of the page changes with it. Significant changes will also be noted on our homepage.
Privacy Questions
To make a request about your information, or to ask how something is handled, write to us and include the email address you used at checkout.
Gonzhu
Address: 424 Line St Apt E5, Chattahoochee, FL 32324, United States
Website: https://gonzhu.com
Email: [email protected]
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us, and for wearing something you can settle into.
Privacy Policy
Last Updated: October 2026
At Gonzhu (accessible via https://gonzhu.com), your personal information is used for one purpose: getting your order to you and looking after you afterward. This page explains what we collect, why, and how you stay in control of it.
Ordering a cardigan should not mean handing your details to strangers, so we collect only what an online clothing order needs and share it only with the services that help us deliver it.
By using our website, you agree to the practices described below. If a privacy question is not answered here, email us at [email protected] and we will be glad to help.
| Privacy Point | In Brief |
|---|---|
| What we collect | Order, contact, and basic device information |
| Why | To fulfill orders, answer messages, and run the site |
| Selling your data | Never sold, rented, or traded |
| Payment details | Handled by PayPal, never stored by us |
| Your choices | Access, correct, delete, or unsubscribe anytime |
Information We Collect
- Contact and order details: your name, email address, shipping and billing address, and the items you order.
- Messages: anything you send us through our contact form or by email.
- Device information: IP address, browser type, device type, and pages visited, collected automatically when you use the site.
We do not receive or store your full card number. Payment details are entered directly with PayPal.
How We Use Your Information
We use your information to process and ship orders, send order and shipping emails, handle returns, answer your messages, prevent fraud, improve the website, and meet legal obligations. We never sell, rent, or trade your personal information.
How We Share Your Information
- PayPal: to process your payment securely.
- Carriers (USPS, UPS, FedEx): your name and address, so they can deliver your parcel.
- Service providers: website hosting, email, and analytics providers, bound by confidentiality.
- Authorities: when the law requires it.
- A successor business: if Gonzhu is ever sold or merged, under the same protections.
Cookies
We use cookies to keep your cart working and to understand how the site is used. Details and instructions for managing them are in our Cookie Policy.
How Long We Keep It
Order records are kept for 7 years for tax and accounting purposes. Contact-form messages and general emails are kept for 12 months and then deleted.
How We Protect It
Our website uses SSL encryption, and access to customer information is limited to the people who need it to fulfill your order. No system is completely secure, but we take reasonable technical and organizational steps to protect what you share with us.
Your Rights
You can ask to see the personal information we hold about you, correct it, or have it deleted, subject to records we must keep by law. Email us with your request and we will respond within a reasonable timeframe.
Marketing Emails
We send marketing emails only if you opt in. Every one of them includes an unsubscribe link, and unsubscribing never affects emails about an order you have placed.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.
Third-Party Links
Links to carrier or payment sites take you to services with their own privacy practices, which we encourage you to review.
Changes to This Policy
When we update this policy, the month at the top of the page changes with it. Significant changes will also be noted on our homepage.
Privacy Questions
To make a request about your information, or to ask how something is handled, write to us and include the email address you used at checkout.
Gonzhu
Address: 424 Line St Apt E5, Chattahoochee, FL 32324, United States
Website: https://gonzhu.com
Email: [email protected]
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us, and for wearing something you can settle into.